Answers That Help You Take the Next Step
Everything you need to know about our services, explained.
What NDIS services do you provide?
We’re a registered NDIS provider in Canberra, ACT, offering a wide range of services to support your independence and daily life:
- Employment Support
- Support Coordination
- Assistance with Daily Living
- Assistance with Travel and Transport
- Development of Life Skills
- Household Task Support
- Community Participation
- Group & Centre-based Activities
What experience and skills do your staff members have?
Our team includes social workers, nurses, support workers, and certified translators, all with strong experience in disability support, healthcare, and community services.
They provide safe, culturally aware, and person-centred care, ensuring you get the support you need every step of the way.
Can the providers guarantee flexibility in the plan?
Yes! We work around your schedule and adjust our services to meet your changing needs.
How much does the service cost?
All services are charged according to the current NDIS Price Guide.
How can I get in touch with you?
You can contact us at:
- Phone: 0493 979 436
- Email: admin@strivetoempower.com.au |
Can you provide staff who speak languages other than English?
Absolutely! Our team can communicate in Mandarin and Cantonese, helping participants feel understood and supported.
Do I need to be a part of NDIS to use your service?
Yes, a current NDIS plan is required to access our services.
What experience do you have working with NDIS participants?
We have extensive experience supporting NDIS participants of all ages, including those with complex medical needs like diabetes or dementia.
Our team helps individuals access services, achieve personal goals, and navigate the NDIS system confidently.
What kind of training does your staff go through?
Our team completes comprehensive training, including:
- Certificate III or IV in Disability Support or higher
- First Aid and CPR
- Infection Control & Hand Hygiene
- Medication Management
- Diabetes Care
- Manual Handling
- Food Safety & Meal Support
- Risk Management
- Emergency and Disaster Response
Do you charge travel fees?
Yes, travel fees are applied as per the NDIS Price Guide.
Does your service allow medication support?
Yes, our support workers are trained in safe and effective medication management, ensuring medications are taken correctly and on time.
How do you communicate with participants during emergencies?
In emergencies, we act quickly and clearly. Participants, families, and healthcare providers are contacted as needed, following established protocols to keep everyone informed, supported, and safe.
How does the provider check for the quality of staff delivery?
We maintain high standards through ongoing training, regular performance reviews, and supervision. Feedback from participants and families helps us continually improve, ensuring safe, effective, and reliable support.